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Orders

How do I cancel my order?

There is a limited window where we may be able to cancel your order prior to dispatch. If you would like to cancel your order, please contact our Soho Support team right away.

For made-to-order items, you may cancel up to 48 hours after placing your order. After this, we will deduct a 50% cancellation fee from your refund amount.

For our UK and EU customers, please note that your statutory right to cancel under The Consumer Contracts Regulations 2013 is not affected - please see our terms and conditions for more information.

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