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Cancellations & Returns

How long will it take to receive a refund?

We aim to process your return within seven working days of receipt into our warehouse.

Your refund will be made via your original method of payment. It may take five to 10 working days for the funds to be reflected in your account.

Please note: returns are not processed over the weekend or public holidays.

Need more help?

Live Chat

For the fastest response, chat with us live.

Available: Mon to Fri, 9am to 6pm; Sat 9am to 5:30

Give us a call

Prefer to speak to someone?

Available: Mon to Fri, 9am to 6pm; Sat 9am to 5:30

Phone: 0203 819 8199

Email us

Email us at [email protected]

We'll get back to you within 2 business days.