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Cancellations & Returns

How do I return a faulty or incorrect item?

If you have received a faulty or incorrect item, or have any feedback or concerns, please contact our Soho Support team directly.

If possible, please also take clear photos to reflect the issue and provide your order number so we can resolve your issue as efficiently as possible.

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Phone: +44(0)203 819 8199

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We'll get back to you within 2 business days.