Product dimensions: H12 x W11 x D11cm / H4.7 x W4.3 x D4.3"
Product weight: 1kg / 2.2lbs
Material: Marble
Care Instructions: Always place on a level, heat resistant surface away from drafts and any flammable or polished surfaces. Always burn the incense in a well-ventilated room. Never leave burning incense unattended. Keep away from children and pets.
Delivery
Orders for small items* are despatched immediately. While we aim to
have them delivered to you within 2-4 working days, timings may be
impacted by public holidays or promotional periods, and deliveries
to the Highlands and islands can take longer. Use the tracking
number provided in your confirmation email for live updates.
All deliveries are carried out by our trusted delivery partners,
Monday to Saturday between 8am and 8pm. We are unable to provide
dedicated delivery dates or times, but your courier will contact
you a time slot.
Soho House Members and Soho Friends receive free UK delivery on
small items as part of their benefits. Unfortunately, this excludes
products from third-party suppliers.
*Small items include floor and table lamps, footstools, cushions
and throws, tableware, and accessories.
Returns
For any small item(s)* delivered within the UK, excluding the
Highlands and islands, there is a free DPD returns label included
with your order. Attach this pre-paid label to your package, and
bring it to any DPD Drop Off Point. You can find your nearest one
here.
Your original dispatch note must be included within your return.
Please contact Soho Support if you are missing any paperwork, or
your order was packed into multiple boxes and you would like to
return the entire order.
We regret that we cannot offer free returns from outside of the UK,
or from the Highlands and islands. In these instances, we ask that
you return any unwanted item(s) back to us using a fully tracked
service with a reputable carrier.
Soho Home cannot accept responsibility for any lost returns
packages. Please keep hold of your proof of postage in case your
parcel is lost.
We cannot process returns for any item(s) purchased through one of
our online stockists. We ask that you contact them directly to
arrange your return.
Please note that we cannot accept returns for online orders
in-store.
*Small items include floor lights, table lamps, tableware,
footstools, textiles, and accessories.
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Soho Friends membership
Your annual £100 fee includes :
- 15% off full-price products
- Free UK delivery on small items all year around
- Reduced UK mainland delivery cost for large items
- An extra 20% off sale prices with early access
- Previews of new collections and exclusive collaborations
Other benefits include:
- 15% off on Soho House bedrooms around the world with a 12pm checkout
- Room upgrade on arrival on next room category for stays of three nights or more (subject to availability)
- Member rates onspa treatments
- 20% off at ourpublic restaurants
Simply add Soho Friends membership to your basket when making a purchase to enjoy all of these benefits.