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Order storage

Neither Soho Home nor our delivery partners are able to hold your order for a future delivery date. Please be ready to accept your order within the timeframes we have shared with you.

Last order dates

Please note, orders will need to be placed by 1pm (EST) to guarantee delivery for Friday 23 December.

Destination

Small Items-

Standard Delivery

Large items
US 20/12/2022 01/12/2022
Canada 14/12/2022

Due to the location of our warehouse, large item last order dates for guaranteed delivery by Saturday, December 24 are as follows:

NY and LA: Sunday, December 4

Chicago: Sunday, December 11

Third-party last order dates

Collaboration Date

Lick x Soho House

16/12/2022
Soho Home Editions 12/12/2022

US shipping charges

Your shipping options will be determined by the contents of your basket and shown to you at checkout.

If your order includes a combination of large items (furniture, large rugs, lighting) and small items, they will be dispatched separately for your convenience.

Smaller items will be sent immediately, while larger items will be delivered on an agreed date that is convenient for you.

Small item shipping

Available on all smaller items: floor lights, footstools, textiles, table lamps, tableware, and accessories.

Members get free delivery on all small item deliveries, excluding third-party.

Shipping Method Threshold Duration Price
FedEx - standard Up to 22lbs 6-8 business days

$9.95, free over $250

FedEx - standard Up to 40lbs

6-8 business days

$25

FedEx - standard Up to 66lbs

6-8 business days

$45
FedEx - premium Up to 22lbs

4-5 business days

$15
FedEx - premium Up to 66lbs 4-5 business days $35

Orders are dispatched with our shipping partner, FedEx and will be delivered Monday to Friday, between 9am and 6pm (local time).

Outlying and remote regions may take a little longer. Please check your tracking information for your estimated delivery date.

Public holidays may affect the dispatch and delivery of your order by up to two working days. Please see your tracking information for your estimated delivery date.

Large item shipping

Available on all furniture items, large lighting, mirrors and rugs.

Members get free delivery on all large item deliveries, for a limited time only.

Service Threshold Duration Price

Ryder - white glove

Up to 85lbs

3-4 weeks

$150

Ryder - white glove

Over 85lbs

3-4 weeks

$200

We are unable to ship large or heavy items to Alaska or Hawaii. Orders to these states will be canceled and you'll be refunded - apologies for any inconvenience.

Please allow up to 10 working days to be contacted by our selected shipping partner, Ryder, to schedule a convenient delivery date.

They will be in touch once your order reaches your local depot, so our contact times will vary depending on your delivery address.

They will endeavour to deliver to your room of choice (subject to access requirements) and remove the packaging.

If your order contains both small and furniture items, they will be shipped separately, and you will be contacted to arrange your furniture delivery as above.

Third-party delivery

Your third-party product will be dispatched to you directly from the supplier.

Collaboration Shipping Method Threshold Duration Price
Lick x Soho House USPS Sample 7-14 working days $0

Lick x Soho House

FedEx

Paint, under 20lb

7-14 working days

$25

Lick x Soho House

FedEx Paint, over 20lb 7-14 working days $35
Soho Home Editions FedEx - standard -

5-15 business days

$25

Shipping restrictions

Soho Home US currently ships to the USA only.

For orders outside of the United States please visit our UK site for a bespoke shipping quote.

Once you have added your items to the basket and entered your details at the checkout, you will be prompted to 'Get quote'.

Our Soho Support team will then obtain a bespoke shipping quote for you based on the contents of your basket and your delivery address.

Once your quote is ready you'll receive a notification that your order is ready to be completed; please allow up to seven working days for the quote to be provided.

Please note, submitting an order for a quote will not hold or guarantee the items in your basket.

We are unable to deliver to PO Boxes. Any orders to a PO Box address will be cancelled and a refund will be issued.

Tax

All prices shown on our US site are exclusive of sales tax.

The sales tax for your order will be calculated at checkout once you have selected your shipping address.

For more information on how we calculate your sales tax, please check here.

For shipments within the US, Soho Home will handle any customs and duty payments on your behalf.

If you are ordering for delivery to anywhere else in the world outside of the US, your order may be liable for import duty and/ or local taxes for which you will be responsible for paying, prior to or at the time of delivery.

Parcels that are rejected by the customer due to customs charges, and are returned to us, will be liable for a returns charge that will be deducted from the refund amount.

Delivery FAQs

Lick x Soho House FAQs