Arta Rug
Delivery from 15 weeks
We’re on hand
Preorder FAQs
When will my preordered product arrive?
We aim to have your preordered product with you no later than the last day of the month listed.
You will receive a dispatch confirmation from us once your item is ready to be shipped. Our shipping partner will also contact you directly with further details on your delivery.
Can I get my preordered product any sooner?
We are unable to expedite the dispatch or delivery times for any preordered product.
If it is a preordered item, why is it now showing as out of stock?
The availability for our preordered products is limited. If an item is showing as 'Out of stock' this means that the stock quantity limit has been reached. Please leave your details with us by clicking 'Notify me' and we'll contact you once your desired item is back in stock.
Will my estimated delivery date change?
Occasionally, due to circumstances outside of our control, dispatch dates on our preordered products may be delayed beyond the date we specified on the website at time of purchase.
We will be in touch via email if your order is affected.
Will I be charged when I place the order, or when the item is dispatched?
You will be charged for your preordered product at the time of placing your order.
Can I cancel my preordered item?
If for any reason you need to cancel your preordered item, please reach out to our Soho Support team who will be able to assist.
Please allow up to seven working days for cancellations and refunds to be processed.
Details & Dimensions
We have placed the subtleties of jute's natural fibres centrestage with our Arta rug. The flatwoven zig-zag design is formed by the weave construction, with the change in direction of the yarn highlighting the natural variations of colour and texture. Every rug has different variations, meaning each one is unique to the next, for a special accent piece in the home. The warm, neutral tones complement any colour scheme and also work with timber, stone or ceramic floor tiles to add warmth and tactility, as well as durability. We like to layer over larger, contrasting hand-knotted rugs in areas of high footfall; this is why you will see many jute designs in our country Houses.
- Dimensions:
- H240 x W270 x D1cm / H7'10" x W8'10" x D0.8"
- Packaged dimensions:
- H173 x W18 x D18cm / H68.1 x W7.1 x D7.1"
- Weight:
- 10kg / 22lbs
- Packaged weight:
- 10kg / 22lbs
- Assembled size:
- 170 x 240cm
- Assembly required:
- No
- Composition:
- 100% Jute
- Pile:
- Jute
- Rug style:
- Natural Flatweaves
- Technique:
- Flatweave
- Care instructions:
- Vacuum regularly on a low setting. Blot spills immediately with a soft, dry cloth and spot clean with mild soap if necessary. Do not dry clean. Avoid placing your rug in direct sunlight. Rotate occasionally to ensure even wear, and clip any loose ends with scissors. If the rug gets wet, place it on a flat surface to dry.
Delivery from £119.95 (members: £69.95) for UK mainland. For Highlands and Islands prices start at £135.00.
We aim to deliver large items within three to four weeks of the order date (or four to six weeks to the Highlands and Islands). Our trusted delivery partners will contact you directly to arrange a time and date convenient to you.
For orders to the UK, shipped white-glove, your item(s) will be unpacked and assembled in the room of your choice, with the exception of lighting products.
For orders to Guernsey and Jersey, delivery will be made to the nearest covered part of your residence and assembly will not be included. Please note, your order will arrive boxed and will not be subject to the removal of packaging.
Our delivery partner, Wincanton, require 48 hours' notice to amend your scheduled delivery date. If you are not available on your pre-booked date, or if your item(s) cannot be delivered due to access requirements that were not raised during the booking process, you may be charged a re-delivery fee. We will notify you of any re-delivery fees and provide you with a payment link via email. Once paid, your delivery can be re-booked.
To organise a return for any large item, please contact our Soho Support team with your order number, an image of the item and your reason for return. They can then arrange a collection with our shipping partner, Wincanton, on your behalf.
Our return costs vary depending on the collection address and the items being returned. For more information, please see our dedicated Returns page. The return cost will be deducted from your total refund amount.
Your goods must be in their original packaging (including labels, and unassembled) and in adherence with our returns policy.
For hygiene purposes, mattresses are non-returnable once the original packaging has been opened and removed.
Soho Friends membership
Become a Soho Friends member for £135
per annum.
Already a member? Login to your account
Member price
£591
Non-member price
£695 (members save £104)
Your annual £135 fee includes :
- 15% off full-price products
- Free UK delivery on small items all year around
- Reduced UK mainland delivery cost for large items
- An extra 20% off sale prices with early access
- Previews of new collections and exclusive collaborations
Other benefits include:
- 15% off on Soho House bedrooms around the world with a 12pm checkout
- Room upgrade on arrival on next room category for stays of three nights or more (subject to availability)
- Member rates on spa treatments
- 20% off at our public restaurants
Simply add Soho Friends membership to your basket when making a purchase to enjoy all of these benefits.
Order swatches
Order up to six fabric swatches to see how they look and feel in person before you decide.
Order confirmed
Your swatches are on their way
Your swatches will be delivered within 5-7 days. Please note, the below swatches are representative of our made to order product range only. We do not currently offer a swatch service for our ready to ship styles.
