Orders
Who's responsible for any additional tax or duties?
For orders shipped to Jersey and Guernsey, all prices shown are inclusive of any applicable taxes and duties, meaning that the price you pay will not change based on your location and local tax rules.
For international orders outside of the EU, we ship on a 'Delivered At Place' (DAP) basis.
Your order may be subject to charges or fees imposed by your local customs authority. Payment of these will be necessary to release your items from customs on arrival. Please note: we have no control over these charges and cannot predict their amount or offer a refund for them.
We recommend that you contact your local customs office for details on how these charges are assessed and applied to your delivery.
If you are a business customer outside the UK and need further tax-relevant information for your order, please don't hesitate to contact our Soho Support team.
Need more help?
Live Chat
For the fastest response, chat with us live.
Give us a call
Prefer to speak to someone?
Email us
Email us at [email protected]