Deliveries

US orders are shipped with FedEx and delivered Monday to Saturday, 9am to 8pm (businesses by 4.30pm).For large item orders shipped with Ryder, you will receive a dispatch confirmation email with your tracking number once your order is on the move. You will be contacted to schedule your delivery date once your order reaches your local depot, so our contact times will vary depending on your delivery address.

Our shipping partner will return your parcel to us if the address is incorrect, incomplete or there have been three failed contact or delivery attempts.

Please ensure that your address and contact details are entered correctly when checking out. If you do spot a mistake once your order has been placed, please contact our Soho Support team right away and they will do their best to assist you.

If we are unable to deliver your parcel, it will be returned to our warehouse. We will process your order as a return and issue you with a full refund.

Please note, we are unable to re-ship packages that are returned to us as undeliverable.