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Deliveries

Will all of my items be delivered together?

If you have ordered a mixture of small and large items, they will be dispatched separately and you will receive a dispatch confirmation email with further information regarding your delivery for each shipment.

Smaller items will be sent immediately, while larger items will be delivered on an agreed date that is convenient for you.

Please note that made-to-order and preorder items will ship as soon as they are available and by the date displayed on your order confirmation.

If you have ordered an in-stock mattress along with a preorder or made-to-order bed, this will be held until your bed is ready to be shipped. If this is not convenient for you, please contact our Soho Support team who can assist with releasing your mattress for an earlier delivery.

Need more help?

Live Chat

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Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Give us a call

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Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Phone: (+1) 888 4333 218

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Email us at [email protected]

We'll get back to you within 2 business days.