Orders
Why was my payment declined?
If your credit or debit card payment is declined, please double-check that you have entered the correct card details and that your card has not expired.
Please also check that the billing address entered matches the address the card is registered to.
Alternatively, please try checking out with a different payment card or PayPal.
For more information regarding a failed payment, we recommend that you contact your card issuer directly as, for your own personal privacy, only your bank can tell you why your card was declined.
Need more help?
Live Chat
For the fastest response, chat with us live.
Give us a call
Prefer to speak to someone?
Email us
Email us at [email protected]