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Cancellations & Returns

When will I receive my refund?

We aim to process your return within seven working days of receipt into our warehouse.

Your refund will be made via your original method of payment. It may take five to 10 working days for the funds to be reflected in your account.

Please note: returns are not processed over the weekend or public holidays.

Need more help?

Live Chat

For the fastest response, chat with us live.

Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Give us a call

Prefer to speak to someone?

Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Phone: (+1) 888 4333 218

Email us

Email us at [email protected]

We'll get back to you within 2 business days.