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Made to Order

How can I check my made-to-order item will fit in my property?

Our made-to-order items cannot be cancelled after 48 hours of placing your order and are not returnable. Therefore, we recommend that you measure your space and consider access to your property ahead of ordering to ensure that we are able to deliver your item.

Please take a look at our Self-Measuring Guide for assistance with this.

You can also contact our Soho Support team if you have any questions.

Need more help?

Live Chat

For the fastest response, chat with us live.

Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Give us a call

Prefer to speak to someone?

Available: Monday to Friday, Eastern Time 9am to 6pm and Saturdays, 9am to 12.30pm. Monday, Tuesday, and Friday, Pacific Time 9am to 3pm

Phone: (+1) 888 4333 218

Email us

Email us at [email protected]

We'll get back to you within 2 business days.